Discover more about our Business Phone Systems

Business Phone Systems

Open IP are a leading telecoms provider in the North West with over 10 years experience.

By using the best in technology with cutting edge business phone systems and state of the art headsets we help our clients retain employee productivity, provide superior customer service and reduce operational risks. All with flexible, easy to use software.

Open IP understands a complete business phone system is only part of it. That’s why we take the time to understand your needs, infrastructure and preferences to deliver you market leading products.

With the choice to purchase outright on our partner website or as a pay monthly hosted system option there is something to suit you, no matter what your budget or size.

Mitel Phone Systems

Mitel is a global provider of business communications and collaboration software. Comprehensive and flexible solutions provide options to deploy on premise or in the cloud. Mitel has developed a range of Analogue and IP handsets, DECT Phones, Open Standard Phones and Voice over Wi-Fi Phones to give an in-office experience anywhere. Rich in features and add-ons there is a product to suit any business size no matter what industry you’re in. As Mitel partners we stock all Mitel part codes on our Sales-Tele website.

Unified Telephone Communications

Mitel’s MiVoice Office 250 (Mitel 5000) has been created especially with small to medium sized businesses in mind. Providing all the tools to enhance productivity and save cost, you can connect your organisation through one simplified and centralised business telephone system solution.

Sophisticated controls reduce the abandoned call rate of B2B and B2C inbound contact centres, keeping in line with tight Ofcom regulations. Effectively manage idle time with intelligent Call Blending avoiding unrelenting call traffic reducing team morale and effectiveness.

Reporting options and integration into Microsoft Office, Access, GAdmin. Act! By Sage and Maximizer ™ allows Credit Controllers and Collections Agencies run seamlessly through one product with accurate contact accounts.

Follow link to our partner website to purchase MiVoice Office 250

 

MiVoice Business by Mitel (Mitel 3300) is an enterprise solution ready to be deployed on a number of platforms from customer server hardware to Mitel’s own servers. Equipped to manage larger businesses than Office 250, MiVoice Business can deal with anything from 20 to 65,000 users.

Providing tools to support a dynamic office, the software solution supports Voice Call Control, Hot Desking, Unified Messaging and built in Web Based Management and Provisioning. With these tools, employees can work anywhere without jeopardising work quality or effectiveness.

Operating virtually across LAN/WAN networks, you have the ability to choose the deployment platform. Compatible with industry standard serves (HP, IBM, Dell), VMware vSphere 5.0 or Multi-Instance deployment. This flexibility means that Mitel can move with your business, if your IT Strategy shifts, so can your communications.

Follow link to our partner website to purchase MiVoice Business

 

Hosted Phone Systems 

By taking out a hosted phone system with Open IP you can enjoy all the features of a traditional phone system whilst systematically saving costs and freeing up resources.

Hosted phone systems are a money saving SIP solution that allows you to save money on expensive hardware and telephone lines. By taking out a hosted system, you consolidate all you VoIP expenses into one monthly payment and let us do the work for you.

Perfect for small and growing businesses, Open IP provide, install and maintain all equipment required to have a seamlessly connected office.

Using innovative handsets by SpliceCom Maximiser you are delivered with Advanced Business Communication to take your customer service, conferencing and collaboration to the next level.

For a bespoke quote or more information call us today on 01204 707146

 

Support and Maintenance

We offer traditional system maintenance coupled with our sophisticated remote diagnostic service for your Business Phones, Telephone Systems and IP Phone Systems. We can access your Business Phone Systems remotely and securely for diagnostics and programming purposes.

Our service packages include support Monday to Friday 0800 to 18:00.

For all year round support to cover you anytime of day for any instance, we do offer an Advanced Cover package. We can also create bespoke packages for those who require cover outside of the regular packages.

We hold a large quantity of spare parts, employing highly skilled, Mitel accredited engineers to constantly deliver a 30 minute response with 8 hour resolution for critical failures across the UK. We have bases in Bolton and have engineers across the Northwest and London for greater service.

For a Maintenance quote please call us for free on 01204 707146 or email your system details, cover level required and geographic location to sales@openip.co.uk.

Log a support ticket – Click here http://www.sales-tele.com/index.php/support-ticket

Product data sheets – Click here http://www.mitel.com/Products-at-a-Glance